Return Policy

Returns

⁠Return Limit: Customers are allowed to return or exchange up to three items within a six-month period from the date of their first return. This limit applies to online and app purchases.

All purchases are subject to exchange for store credit via electronic gift card, we do not do exchanges. All merchandise must be returned within 14 days if delivery or will not be accepted. All Live Sale purchases are final. WE DO NOT OFFER REFUNDS.

We do offer refunds if your one of a kind item is damaged during shipping and cannot be replaced or repaired. Please let us know about the damage within 24 hours of receiving it. If it is a replaceable item, then we will happily replace it or send for repair.

Items sold at DISCOUNTED prices or on SALE are NOT eligible for , exchange or store credit & are “final sales”.  This means no refunds or exchanges on sale items. ALL OLD PAWN AND VINTAGE PIECES ARE SOLD AS IS, we will not repair or accept returns on these pieces. 

WHOLESALE ORDERS: We do not do returns or exchanges on wholesale orders ALL SALES ARE FINAL. If an item is damaged in shipping we will replace or repair. We offer repairs or replacements on items broken if (not worn in water, or bracelets have been adjusted to cause stone popping out) within 60 days of purchase from Nizhoni Traders LLC. 

Additional non-returnable items: 
Gift cards
Downloadable software products
Some health and personal care items

To complete your store credit, we require a receipt or proof of purchase.

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Leslie@nizhonitradersllc.com and send your item to: 16290  N. Chapulin Way Tucson AZ 85739
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a gift card to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 16290 N. Chapulin Way Tucson AZ 85739
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

All old pawn and vintage pieces are sold as is.